Jasmine Silk had never entertained the idea of email marketing and didn’t have the time or resource to manage it in-house. They asked us to develop new templates and deliver engaging emails to their client base.

We’ve continued to make this channel perform for over 5 years AS the year-on-year figures show

Our Approach

As we had little to improve upon, we used our initiative to create bespoke templates that represented the Jasmine Silk brand customers know and love. Jasmine Silk cater for the hospitality sector so we included information about this in the template to highlight that they work closely with hotels and boutiques.

Even though it was largely un-tapped channel  we had doubts as to how it would perform due to the lack of consume-ability of the products on offer. It turns out people love to buy silk bed linen quite a lot and the first 6 months amazed us.

We’ve continued to make this channel perform for over 5 years and the year-on-year figures show how successful it’s been!

The Results

First 6 months (email traffic only)

New users increased by

248.88%

Transactions increased by

191.96%

Revenue increased by

218.96%

Lifetime performance

Average YOY transaction increase

+42%

Average YOY revenue increase

+43%

Email conversion rate

+8.24%

Return on investment

+1,428%

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